Posted by Wshaffer


on 8/8/23 at 12:27PM

5 months ago
It's Open!!!! We finally have a Goodwill in North Augusta again! It's located in the same strip mall with Belk on Martintown Road. Also, look for the Taco Bell and Ruby Tuesday's. They are easier to see since they are in the front part of the parking lot.
Photo 1 in review by Lady Kayak Angler Photo 2 in review by Lady Kayak Angler
1
Bombshell Surf
14 reviews·1 photo
a month ago
GO TO WALLMART!! You'll find better quality items (new) FOR CHEAPER! And dare I say you'll find better customer service there too. Be careful what you buy as far as electronics. We purchased something for $10 that didn't work and THEY WILL NOT ISSUE A RETURN/REFUND!!
Goodwill Retail Store and Donation Drive-Thru (Owner)
a month ago
Hi Bombshell We set a high standard for ourselves, and we're so sorry to hear this was not met in your interaction with our business. Please give us a call at (803) 844-7411 to determine how we can provide you with a solution.
Frank
69 reviews·248 photos
4 months ago
New finally opened. Has good employees and clean as of now.
Photo 1 in review by Frank Photo 2 in review by Frank
Photo 3 in review by Frank
Photo 4 in review by Frank +10
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Whitney Shaffer
Local Guide·23 reviews·11 photos
just now
NEW
My family and I enjoy goodwill and shop regularly at the one of fury's ferry but started to come here bc it's closer. We were coming weekly but NEVER AGAIN. The customer service from management at this location is the worst I've ever seen. They make announcements constantly that children can't touch the toys, use their intercom like a walkie talkie amongst employees, and the management is incredibly unprofessional.

I bought an electronic that said I just ask for the cord and an employee asked me to wait for the cord after I paid for it. A few minutes later they came back and told me there was no cord but I could buy one online. I decided I didn't want it bc I didn't want to pay the cost of the frame for an aftermarket cord. The employee called management to issue the refund and as soon as she got to the register she just looked at me and said "NO REFUNDS, ALL PURCHASES FINAL" I explained that I had just purchased it and was waiting on the cord, and had not even left the store but they said there was no cord. She replied "That's not my problem, no refunds" I then pointed out the tag that showed it was advertised as "ask for cord" and she yelled for the employee that helped me asking him why he couldn't find a spare cord somewhere and he told her that there were no 5v cords, all the rest could burn it up" to which she replied "just get her one, you don't mind do you?" And I told her NO I wanted the cord it came with or a refund. She became rude and said "I'm just gonna refund this bc I ain't got time for her, and when I tried to explain I already had one without a cord and didn't need another she cut me off and said "I told you I'm giving you a refund"

I had just spent $155 in the store and was astounded that this is how she treated a customer with a valid issue. I never would have bought it had it not came with a cord. This was the LAST time I'll be returning, although I'm certain from her demeanor she doesn't care anything about losing customers.

Would highly recommend going to the Salvation Army up the road, or the Fury Ferry location.

There are multiple reviews regarding the management issues at this store. Just shop elsewhere.