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Original Comment
As usual, long lines with customer service reps communicating amongst themselves and ignoring customers. The other day a Comcast rep was just standing ny the new kiosk machine. While many was in line, she never stated that if your paying a bill that you must now use the kiosk machine. Instead, waited all that time in line to get to the desk for them to say, we don't accept cash at the window anymore. This is not great customer service. For.the amount of money charged just to watch tv, the least of many concerns should not be being treated with disrespect.
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