Kroger Hours of Operation at 3200 Carpenter Rd, Ypsilanti, MI 48197
Location hours of operation, address, phone number and driving directions
Location Address
Kroger
3200 Carpenter Rd
Ypsilanti, MI 48197
Ypsilanti, MI 48197
Location Phone Number
(734) 971-7148Location Hours of Operation
- mon: 6am-12am
- tue: 6am-12am
- wed: 6am-12am
- thu: 6am-12am
- fri: 6am-12am
- sat: 6am-12am
- sun: 6am-12am
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Kroger, 3200 Carpenter Rd, Ypsilanti, MI 48197, Location Comments
Mar
Posted by Mary
I think your store has great breads,wide variety of foods, wonderful people at the deli section, and the cashiers at 12:30 during the week are wonderful, as well as the baggers. Thank you for hiring special citizens.
Unfortunately, the experience my husband and I had today, March 12, 2017 at around 11:43 am was vert dissapointing. Our cashier, Amin, forgot to give us the $2:00 coupon off our bill. He immediately told us to go to the Customer Service area to get our money. I saw a woman behind the glass walking around doing whatever. I waited and waited until she decided to finally come out and help me. There was a person at the side of the counter before that, who was looking at a log book or something. Another woman came in and out so they saw me waiting there. No one bothered to acknowledge I was even there!
Finally, a Blonde haired person, with attitude, comes out. She doesn't apologize for keeping me waiting and to top it off, had a bad attitude. I felt I was being an unconvenience to her. I had already been inconvenienced, but understand people make mistakes. However, to keep me waiting when I was the only person standing there,as well as having a really bad attitude is unacceptable. I wasn't pleased and she knew it!
You can lose alot of business with an employee having a bad attitude.
If an employee cannot handle being in customer service, they should be looking for another job! I am sure that there are people out there that was to work.
If this happens again at this store, I will take this higher!
Angry customer!!!!!