Posted by Kaitlyn


on 7/2/14 at 9:12AM

AUTOZONE - Old Winter Park Road
VERY DISSATISFIED!!! TOTALLY RUDE!!!
Needed some advice on issue I was having with my car, went in and was ignored for the first five minutes even though the salesperson was standing at the counter. Eventually he asked if he could help but obviously was not at all really interested in listening to what I was saying. His whole attitude was extremely rude and he showed total disinterest in his job. He was very unfriendly as well. He mumbled something and walked away. I waited a further 10 minutes and he never came back. Eventually another salesperson walking in from the back and asked if he could help me. I told him I had already been sort of helped by the other gentleman, but he had disappeared... he asked if he could help instead and I then told him my problem with my car. He said he wasn't to sure about it and would need to ask the other guy. He then went looking for him and found him outside helping another customer. When he asked the first salesperson about my issue, he responded very aggressively and very loud to the young man that he was busy and had to wait and besides he could not help without a VIN number etc...
The second salesperson was so obviously embarrassed and tried to apologize. At this stage after almost 25 mins waiting in the store, I was very upset at the first sales persons attitude and rudeness not only to me but to his colleague and IN FRONT OF CUSTOMERS!
I will definitely never visit this store again!